Maintaining the security of your data is a priority at The Thrifty Stitcher and I am committed to respecting your privacy rights and protecting your personal data at all times. I seek to process and handle your data fairly and legally at all times.
Please note this website is not intended for children and I do not knowingly collect data relating to children.
I may change this policy from time to time by updating this page. This policy is effective from 4 October 2009
I may collect the following information:
*Please note, customers’ debit or credit card details are not stored. They are processed by a secure third party card processing company.
Personal information is stored on a database and with selected third parties, as outlined below:
I use paypal as my secure financial gateway for all classes and patterns. When you place an order I receive your name, email address,billing address and shipping address. I DO NOT store any payment details. This information is used for the purpose of managaing your order, and getting your class or pattern delivered to you.
WordPress and WooCommerce
The Thrifty Stitcher is a WordPress website and some of our products are sold through WooCommerce. When you place an order with me for some of my classes/patterns I receive your name, email address, phone number, billing address and shipping address. I DO NOT store any payment details. This information then allows me allows me to to process your order, manage your class, or ship out a pattern to you. It also allows me to get in touch should there be any problems.
Accuity Scheduling and Eventbrite
I use both Accuity and Eventbrite as third party schedulers for my classes. When you book my classes I receive your name, email address, phone number, billing address and shipping address. I DO NOT store any payment details. This information then allows me allows me to to process your order, manage your class or get in touch should there be any problems.
My pattern orders are sent out via Royal Mail. In order to print the shipping label, Royal Mail stores your name and shipping address. Having this information in Royal Mail allows me to see when your order was dispatched, and also allows orders to be tracked
Mailchimp is a marketing automation platform, which I use to send out my newsletters. When you subscribe to my insider list, your name and email address is stored on Mailchimp. When signing up for my insiders list, you can choose what type of e mails you’d like to receive (so class information is only sent to those who request it) Every e mail gives you an opt out link, so you can choose to remove yourself at any time in the future. Students are not automatically added to my list, you will need to opt in if you’d like to receive my newsletters
My e mail account is with Go daddy, so any e mails sent to email@example.com are processed through go daddy and held on their secure servers.
I require this information to understand what you need and to provide you with a better service. Data collected enables me to do the following
I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, I limit access to your personal data to those third parties who as a business need to know (e.g. to process payments). They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
However, the internet is never totally secure and therefore I can’t 100% guarantee the security of data that you choose to send me electronically and sending me such information is entirely at your own risk. Should I find there has been an unlawful database breach, or the databases of a third party data processor, I will report it to any relevant authorities within 72 hours, and contact anybody whose data has been affected.
Claire-Louise Hardie is the controller and is responsible for your personal data.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Claire-Louise Hardie, The Thrifty Stitcher, Unit 21, 3-5 Shelford Place, London, N16 9HS. Or e mail on firstname.lastname@example.org
I use Google Analytics to monitor traffic on this website. Google Analytics has always exclusively used 1st party cookies to ensure reliable tracking and to protect visitor privacy. A cookie is a small file which websites can send to your computer and which helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
Overall, cookies help me to provide you with a better website, enabling me to monitor which pages you find useful and which you do not. Cookies in no way gives me access to your computer or any personal information about you, other than the data you choose to share.
I will not sell, distribute or lease your personal information to third parties unless required by law to do so. In the event of the sale of this business, then your personal information may be passed on to the buyer.
You may request details of personal information which I hold about you under the Data Protection Act 1998. A small administration fee may be payable.
If you believe that any information I hold in relation to you is incorrect or incomplete, please let me know ASAP, so I can promptly correct any information found to be incorrect.